Level 1, Suite 107, 17 Bolton Street, Newcastle, NSW, Australia 2300 +61 434240025 elroiachealthcare@gmail.com

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Welcome to Elroi Healthcare – Your Reliable Health Partner and Registered NDIS Provider in Newcastle, Australia

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At Elroi Healthcare, we take pride in our commitment to delivering exceptional healthcare services with a focus on compassion, excellence, and personalized care. As a registered NDIS Provider, we have been serving the Newcastle community with dedication and expertise, ensuring individuals with disabilities receive the support they need to lead fulfilling lives.

We aim at empowering individuals with disabilities by providing tailored healthcare solutions that promote independence, well-being, and a sense of belonging within the community. We strive to go beyond the conventional boundaries of healthcare, fostering a holistic approach that addresses the unique needs and goals of each person we serve.

Years of Experience

With years of experience in the healthcare industry, Elroi Healthcare has established itself as a trusted and reliable partner in disability support. Our team of experienced professionals brings a wealth of knowledge and a genuine passion for making a positive impact on the lives of those we serve.

Person-Centered Care

We understand that each person is unique, and so are their healthcare needs. Our person-centered approach ensures that our services are tailored to the individual, promoting a sense of autonomy, dignity, and respect. We work closely with our clients and their families to develop personalized care plans that address specific goals and aspirations.

NDIS Expertise

As a registered NDIS Provider, we have a deep understanding of the National Disability Insurance Scheme and its intricacies. We navigate the NDIS landscape to streamline the process for our clients, ensuring they receive the maximum benefit from the scheme to enhance their quality of life.

Our Mission Statement

El Roi Healthcare’s mission is to provide high calibre, holistic, culturally sensitive person centred care driven by compassion and empathy driven by that satisfies every client every time.” We shall support an environment that promotes professional nursing and NDIS practices that emphasise several key principles:

  1. Prompt response to our clients (nursing placements, DVA and NDIS).
  2. Care for each client in an individualised, compassionate, and culturally appropriate and dignified manner.
  3. Deliver holistic, coordinated, and effective client care based on scientific and ethical principles, cultural understanding and experience.
  4. Strive for excellence in nursing practice which is achieved through a shared governance approach that promotes multidisciplinary and client collaboration in decision-making.

Our Vision Statement

Our nursing care philosophy reflects the vision, mission and values of our organization and is an outworking of our commitment to human dignity: that every human being regardless of race, gender, colour, disability and sexual orientation is sacred and deserves to be treated with dignity, empathy, compassion and utmost care (excellence)

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Care, love & Respect

We strive to offer thorough and compassionate care, addressing the physical, emotional, and psychological well-being of our patients. Our goal is to provide personalized, evidence-based care that is responsive to the distinct needs of each individual. Recognizing the emotional dimensions of illness, we extend support and cultivate a therapeutic relationship founded on trust and understanding. Furthermore, we deeply respect and value the inherent dignity and autonomy of every person in our care

Compassion

We embrace an empathetic and caring approach in our interactions with patients, their families, and colleagues. Our focus extends beyond the technical aspects of medical treatment as we acknowledge and address the emotional and human dimensions of illness

Professionalism

Our team consistently acquires and refines their clinical expertise by staying abreast of advancements in medical science, engaging in continuous education, and showcasing proficiency in providing high-quality care. Adhering to a stringent code of ethics, our staff prioritizes maintaining patient confidentiality, respecting autonomy, and upholding the principles of beneficence and non-maleficence. Ethical conduct is further demonstrated through transparent, honest, and integral interactions in all aspects of their work

Empathy

Our aim is to empathize with the patient's perspective, recognizing the challenges, fears, and emotions linked to their health conditions. This comprehension serves as the foundation for delivering care that is more compassionate and centered around the patient